Terms of service

By using this website, you agree to the following terms:

  1. General
    The website is intended for presenting and selling products of the Arcane brand. Customers agree to use the website in accordance with the laws and regulations of the Republic of Croatia.

  2. Orders and Prices
    All prices are stated in euros (EUR). Arcane reserves the right to change prices and product descriptions without prior notice.

  3. Payment Methods
    Payment can be made using the methods available at the time of the order (card payment, cash on delivery, etc.).

  4. Delivery
    Delivery is carried out via BoxNow parcel lockers. More information is available in the Delivery Policy.

  5. Returns and Complaints
    Customers have the right to return products within 14 days. Details are provided in the Return Policy.

  6. Data Protection
    All personal data is used solely for order processing. More information is available in the Privacy Policy.

  7. Liability
    Arcane is not responsible for any technical errors on the website or temporary unavailability of the service.

  8. Dispute Resolution
    We will attempt to resolve any disputes amicably. In case of legal proceedings, the competent court is determined according to the registered office of the business.

For additional questions, you can contact us at:

📧 arcanehrvatska@gmail.com
🕒 Available 24/7, every day